- Complete the First Report of Injury, providing details of the accident and injury.
- If you are a drug free workplace, post-accident drug testing must be completed in accordance with your drug-free workplace policy procedure.
- Contact a preferred urgent care facility by telephone prior to sending the injured worker. Inform the urgent care you have an injured worker coming and that Benchmark Administrators is the claims administrator.
- Advise the injured worker to return to your office or job site after receiving medical care and provide the doctor’s signed return-to-work slip or documentation of medical disability. Please forward the return-to-work/disability slip from the doctor to Benchmark Administrators as soon as possible.
If a worker is seriously injured and needs immediate care or is transported by ambulance, the employer should have a co-worker or supervisor go with the injured worker to assist with any insurance-related information the medical provider may require.